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RecycleAI is committed to ensuring a transparent, secure, and reliable payment process for all clients and services.
Effective Date: 14 September 2026
Recycle AIML Innovation LLC (FZ), trading as “Recycle AI” · Business Center, Meydan Hotel, Dubai, UAE
Using re-cycle.ai or signing a proposal, SOW, or agreement referencing these Terms means you (“Client”) accept them. A conflicting signed SOW governs for that engagement only.
Use the Website lawfully only. Recycle AI owns its pre-existing tools/methods. On full payment, Client gets a non-exclusive internal-use license to Deliverables. Client data and SOW-designated Client-owned Deliverables stay the Client’s. Third-Party Materials remain under their own vendor license.
Use the Website lawfully only. Recycle AI owns its pre-existing tools/methods. On full payment, Client gets a non-exclusive internal-use license to Deliverables. Client data and SOW-designated Client-owned Deliverables stay the Client’s. Third-Party Materials remain under their own vendor license.
Client must give timely, accurate information/access, hold rights to data it provides, use Deliverables lawfully, and name an authorized contact. Client-caused delays may adjust timelines and fees.
Fees/milestones per your proposal/SOW/invoice. Invoices due in 30 days unless stated otherwise. Late payment may accrue maximum UAE-permitted interest and trigger suspension. Fees exclude UAE VAT. Refunds follow our separate Refund Policy.
Each party protects the other’s confidential information, disclosing it only as needed, required by law, or with consent — surviving termination. Personal data is handled per our Privacy Policy and applicable UAE data protection law.
Services are delivered with reasonable skill and care but, absent a signed SOW stating otherwise, provided “as is” with no guarantee of error-free or specific AI outcomes. Neither party is liable for indirect/consequential damages or lost profits. Recycle AI’s total liability is capped at fees paid in the prior 12 months, except where UAE law bars limitation (e.g., fraud).
Terms apply while you use our Website/Services. Engagements end per the SOW, or on 30 days’ notice if unspecified. We may terminate immediately for unpaid fees, confidentiality breach, or unlawful use. Client remains liable for work performed to date.
Neither party is liable for delays from events beyond reasonable control (natural disasters, war, government action, utility outages, third-party failures).
Governed by UAE law (Dubai). Disputes go to good-faith negotiation, then Dubai courts after 30 days, unless the SOW specifies arbitration (DIAC/DIFC-LCIA).
We may update these Terms, posted on the Website with a new effective date; continued use means acceptance. Active-engagement changes need mutual agreement. Unenforceable provisions don’t void the rest. Terms + SOW + Privacy Policy form the entire agreement.
Covers deposits, milestones, and retainers for our consulting Engagements, alongside our Terms & your SOW (a conflicting signed SOW governs). Fees are earned as work is performed and become non-refundable once that work is done or costs are committed — refunds reflect work actually completed, not time elapsed.
Deposits: non-refundable once discovery/scoping starts, unless we fail to begin on time through our own fault.
Milestones: non-refundable on delivery, regardless of review/deployment, unless the Deliverable materially fails spec.
Retainers: non-refundable once the billed period starts, except any unused portion after valid cancellation.
By Client: Written notice to info@re-cycle.ai. Projects: pay for work/costs committed to date, plus any SOW notice-period fees. Retainers: ends at the current period’s close; no refund for that period but no further billing. Overpayment refunded within 30 business days.
By Recycle AI: If we cancel or fail to start through our fault, you’re refunded for work/costs not yet incurred — excludes Client-caused delay, non-payment, or force majeure.
Notify us in writing within 14 days of delivery if a Deliverable materially fails its SOW spec. We’ll remedy it free, or refund fees for that Deliverable less any conforming portion. Excludes scope changes, evolving requirements, AI’s probabilistic nature, and Third-Party Material issues.
Third-party/cloud/API/hardware costs incurred; consulting, discovery and scoping time delivered; completed custom development; and training/workshops already held — except where law requires otherwise.
Refunds go to your original payment method within 30 business days of written confirmation; bank/conversion fees may be deducted.
Email us with your Engagement/invoice reference and issue description. We acknowledge within 5 business days and aim to resolve within 30 days (complex disputes may take longer).
Updates post on the Website with a new effective date and apply to new Engagements only; active Engagements keep the Policy in force when signed, unless agreed otherwise.